Published: 2024-06-26


Editorial

Rodney Westerlaken








Customer intelligence and customer retention in hotels in south-west Nigeria

Edwin Chigozie Nwokorie, Polycarp Amaogananya Igbojekwe, Emmanuel Nnabugwu Ukabuilu

43-56




The role of autonomy and competence in retaining Dutch hotel staff post-COVID-19

Sofiia Norenko, Emmah Muchoki, Vanessa de Oliveira Menezes, René Rijnders

82-93


Journal Identifiers


eISSN: 2415-5152
print ISSN: 2224-3534