Teleworking and the jobs of tomorrow

Abstract

Teleworking’s popularity as a flexible working arrangement has been on the rise. Today, it is a hot topic of discussion among employees and  employers alike. The COVID-19 pandemic has accelerated the popularity of this trend and has convinced many that teleworking is here to stay. This  review article aims to describe the characteristics of teleworking pre- and post-pandemic and shed light on future challenges and opportunities.  Empirical evidence promotes a favourable association between teleworking and benefits to employers’ profitability and employees’ health and well-  being. Nevertheless, some employees have experienced a negative impact on their health due to teleworking, primarily due to ergonomics, and  higher levels of stress, anxiety and loneliness. The overall conclusion shows that with proper job design, leadership and organisational support and  adequate information communication technology (ICT), teleworking will be central to the future of jobs.