Education Delivery in Higher Learning Institutions during the Times of Covid-19: A Case Study of the Great Zimbabwe University

Abstract

This study examined the pedagogic or teaching and learning experiences of institutions of higher learning during the COVID-19 period, with particular emphasis on the Great Zimbabwe University in Zimbabwe. The study was guided by the case study research design. The study involved 37 students and 13 lecturers. Results showed that some respondents missed part of their lectures and submission of assignments some were apprehensive about missing their graduation while others struggled to pay the tuition. Further, it was revealed that while the WhatsApp platform proved cheapest and most popular amongst students and lecturers, a number of challenges were faced, including lack of orientation on the adopted learning platforms, unpredictable power supply and garget breakdowns which might have affected student grades. Results also showed that GZU provided limited data bundles, masks and sanitizers to lecturers during COVID-19. The recommendations of the study include the establishment on an institutional policy that addresses and curbs the negative impact of emergency periods. It is further recommended that loans, bursaries and scholarships be introduced. The study finally recommends that there be a concerted effort of stakeholders towards ensuring adequate provision of resources to curb the impact of lockdowns and other emergencies.