Automated Information Systems for Evaluation of Social Service in Nigeria

Abstract

This research developed information systems for evaluation of social services in Nigeria. The system is to be used by social workers in the long term care of children in the motherless babies’ homes. The research has developed a system that evaluates the activities and operation of the motherless babies homes thereby eliminating the problems encountered in the home. The system is capable of detecting the problems with view to modifying the operations and developing a new computerized evaluation system that will be more efficient and accurate. The system will be used to record, store and retrieve a large volume of data. The system developed will reduce
duplication of efforts due to inconsistency in activities and time that it takes in search of files when it is required for processing. The system can be used by individual staff to plot their caseload activities and by management in considering problems of resource deployment. The system consists of Assessment Document, Periodic Case Reviews, an Evaluation Chart and
Costing information. This study also provides guidance on all stages of the design and implementation of an evaluation system for social services in Nigeria and presents the main
options with respect to scope, key research issues and organization. The unique contribution of the study is to solve the problems involved on approaches and operations in the field of social service work. It has been implemented using an internet web-based system that helps in evaluation of various activities and operations of the social service workers in the motherless babies homes,

Key words: information systems, social services, social workers, resource deployment, internet
web-based system