Training Program Evaluation at the National Housing Corporation in Tanzania: An Application of the Kirkpatrick’s Model

Abstract

Public organizations undergo training programs in order to increase employees’ capacity to undertake duties. However, most of the  training programs lack proper evaluation. The paper uses Kirkpatrick’s model to delineate and evaluate three training programs at the  National Housing Corporation headquarters-Dar Es Salaam, Tanzania. By using a sample of 42 respondents, data were obtained through  interviewing (4) stakeholders, distributing a question to (38) participants, and reviewing available documents. Data were analysed using content analysis methods basing on pre-established themes. Findings reveal that above average, all three programs were beneficial to  the NHC because they imparted the intended skills and knowledge that created values at the NHC. Also, according to the result,  systematic evaluations of the training programs establish the worthiness of such programs. Future studies can take more programs in  different organizations by employing quantitative or mixed approaches.