Implementation and challenges towards hospital information system deployment for improving the quality of care for women and people with disabilities

Abstract

This study explored the use of hospital information system (HIS) to improve care for underprivileged groups, especially women and people with impairments. It thoroughly investigated HIS dynamics and issues in healthcare through focus groups, questionnaires, and interviews using a mixed-method approach. The study was carried out at Comprehensive Community Based Rehabilitation in Tanzania (CCBRT), a Tanzanian healthcare institution focused on enhancing the health of mothers and newborns and providing care for those with impairments. The study shows significant advancements in HIS deployment and enhanced data accessibility. Still, it also points out challenges, such as a lack of ICT skills, an excessive reliance on technology, data problems, inadequate connectivity, and financial limitations. Optimizing the use of HIS in healthcare requires addressing these issues.