Physical Format and Users’ Satisfaction with the Information Resources in University Libraries in the South-South Zone of Nigeria

Abstract

The study was conducted to determine the influence of physical format on users’ satisfaction with information resources in university libraries in South-South zone of Nigeria. Survey research method was adopted for the study. The population of this study consists of 83 library staff and 7426 lecturers in the 11 university libraries in the zone during the 2011/2012 academic session. A sample of 36 library staff and 4627 lecturers from 6 of the universities in the zone was used. The researcher made questionnaire, Physical Format and Users’ Satisfaction with Information Resources (PFUSIRQ), was used to collect data. Means and standard deviations were used in answering the research question while the hypothesis was tested using t-Test in IBM SPSS for Window version 20 at p = 0.05 level of significance. The findings revealed that there was no significant influence of physical format on users’ satisfaction with information resources in university libraries in the South-South zone of Nigeria. There is a strong indication that users were satisfied with physical format of the information resources acquired in the university libraries studied. It is therefore recommended that librarians should continue to take cognizance of the variable, physical format when acquiring information resources for the libraries.

Keywords: Physical Format; Users’ Satisfaction; Information Resources