Knowledge sharing straiegies adopted for service delivery among academic librarians in university libraries in Nigeria

Abstract

The objective of this study was to review literature on knowledge sharing strategies adopted for service delivery among academic librarians in university libraries in Nigeria with a view of improving library services. The systematic literature review approach was adopted for the study which entails the researchers’ critical review on literature to gather data relevant to the study from local, national and international journals, conference papers and other sources of literature such as books and online sources and the review revealed the concept of knowledge, knowledge sharing strategies adopted by academic librarians in university libraries, types of services delivered by academic librarians in university libraries and the inhibitors to knowledge sharing practices among academic librarians in university libraries. The study discovered that codification and personalization strategy, communities of practice, knowledge repositories, staff training/human resources development, performance evaluation and/ appraisal strategy, mentorship programs, succession planning, job rotation and social networks were the knowlrdgr sharing strategies adopted for service delivery among academic librarians in university libraries in Nigeria. Hence, the study concluded that adopting knowledge sharing strategies is very vital and crucial to the success of every organization aiming at quality service delivery especially university libraries which has become a necessity. Hence, the study recommends that university libraries should institutionalize knowledge sharing strategies through personalization and codification strategies, Provision of well packaged incentives to academic librarians so as to motivate them on knowledge sharing and delivering services of high quality and the library management should devise a means to strengthen the level of trust and mutual understanding among academic librarians so as to make them feel secured and share their knowledge.