Staff competencies for management of media resources and effective service delivery in federal university Gashua Library Yobe State Nigeria

Abstract

This study investigated the competencies of staff for management of media resources and effective services delivery in federal university library Gashua yobe state.in North East. Nigeria. The objectives of the study includes; To find out the level of staff competences required for management of media resources and effective services delivered, Two research questions were formulated in line with the specific objectives that guided the study. A descriptive survey research design was used for the study. The entire population of the study was 49 librarians from Federal University Gashua library, the questionnaire “title staff competencies required in management of media resources, and effective service delivery (SCRIMMRFESD). The responses of the librarian were used to answer the research questions. The instrument was structured on 4-point scale Management of media Resources” The instruments were face validated by three experts, two experts from department of Library and Information Science and one from Measurement and Evaluation Unit, Department of Science Education, Ahmadu Bello University Zaria. Data was collected with the help of two briefed research assistance, the instrument was administered and retrieved within two weeks. The returned rate of the administered questionnaire was 100%. Data collected was analyzed using percentages, means and standard deviation to answer research questions. The findings of this study revealed different types of services delivered in Federal University Gashua library. Staff competencies for management of media resources and effective service delivery. Finally, some recommendations were made which include: library staff should be expert on how to manage media resources because of the emerging technologies .through, training, workshop, seminar, sabbatical and others.