A pilot audit exercise based on the principles of total quality management: a case study

Abstract

This article is based on a case study on the pilot audit experience of the Vaal University of Technology (VUT). The VUT was one of the three institutions of higher learning to take part in the pilot audit exercise of the Higher Education Quality Committee. The article reflects on the impact that the audit had on the enhancement of quality at the VUT as well as the value of a centralized quality assurance system.

South African Journal of Higher Education Vol. 19(6) 2005:1033-1046