Performance evaluation and monitoring of a mobile telecommunication network

Abstract

This study aims to determine both qualities of service provided by the network service provider as well as developing a monitoring technique of overseeing mobile telecommunication network in Nigeria. Key performance indicators of call setup success rate, call drop rate and call block rate, receive quality level and the receive signal level are used to determine the quality of service of the various service provider of Mtn, Globacom, Airtel, and 9mobile(then Etisalat). This research uses Unison mobile software, telemonitoring segment to improve performance and was carried out in Ifo metropolis, Ogun State, Nigeria. The telemonitoring segment is achieved using an IP camera which is networked using a wide area network (WAN). The IP camera is connected to a mobile phone module which contains a mobile signal measurement application that measures the received signal strength level of the neighbouring base station. The information of the signal strength can be obtained remotely and quality of service determined. The result of the quality of service shows that receive signal level of ≥ 65dBm was highest for Airtel with 83.5% while the lowest of 14% was recorded for Globacom network. The studies also incorporate methods of remotely obtaining signal strength measurement in any part of the Country using networking.

Keywords: Key performance indicator, quality of service, network operators, cellular mobile, subscriber.