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Workplace Stressors and Coping Strategies of Intensive Care Unit Nurses at University Teaching Hospitals, in Rwanda


Thomas Munyanziza
Busisiwe Bhengu
Emelyne Umutoni Cishahayo
Aline Uwase

Abstract

Background


Nursing is widely known as a stressful profession but intensive care unit is the most stressful; when nurses fail to cope with workplace, stresses’ complications such as burnout and depression ensue, and this can compromise the quality of nursing care. In Rwanda, there is a limited literature about workplace stress and coping strategies.


Research objectives


To assess the workplace stress and coping strategies of intensive care unit nurses at University Teaching Hospitals.


Methodology


This study used a cross-sectional study design, recruited 92 ICU nurses through the census sampling method; ENSS and Brief COPE Inventory, while SPSS was used for data analysis. 


Results


Eighty percent experienced moderate to high stress, while 19.6% had low stress. Married nurses tend to experience high stress than singles, while those with Bachelors or Master’s degree were less likely to be stressed. Main stressors are care for suffering/dying, or agitated patients; and heavy workload, while main coping strategies were alcohol use, emotion support from friends and religion comfort.


Conclusions


Nurses experience workplace stress, while workplace stressors are nursing care for suffering/dying or agitated patients and heavy workload. The coping strategies were alcohol use, emotional support and comfort from religion.


Rwanda J Med Health Sci 2021;4(1):53-71


Journal Identifiers


eISSN: 2616-9827
print ISSN: 2616-9819