Critical success factors contributing to road project success in Tanzania. A case study of Tanzanian National Roads Agency - TANROADS

Abstract

In Tanzania, there is a knowledge gap in critical success factors for the implementation of road projects. This study aimed to assess how project critical success factors are evaluated in Tanzania. Semi-structured questionnaires were used to collect primary data from the Tanzania National Roads Agency (TANROADS). The top ten (10) critical success factors from the research findings are appointing a competent project manager, allocating sufficient resources, top and general management support, on-site project manager, client consultation, project mission, goals, philosophy, client acceptance, communication and procedures, goal commitment of the project team and schedule. It was recommended that effective communication and procedures, commitment to the project goals, cutting-edge knowledge to do cost estimations to increase efficiency, the appointment of competent project managers, the existence of on-site project managers, stakeholder engagement, sufficient resources, top and general management support and less political influence be strengthened to achieve road project performance.