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Rapid virtual training and field deployment for COVID-19 surveillance officers: experiences from Ethiopia


Shu-Hua Wang
Getnet Yimer
Michael Bisesi
Leuel Lisawork
David Sugerman
Mikias Alayu
Mesfin Wossen
Sisay Alemayehu Abayneh
Kayleigh Gallagher
Tigist Endashaw
Hannah Kubinson
Theresa Kanter
Kathleen Gallagher
Wondwossen Gebreyes

Abstract

Rapid scale-up of surveillance activities is the key to successful coronavirus disease 2019 (COVID-19) pandemic prevention and mitigation. Ethiopia did not have a sufficient number of active surveillance officers for the public health COVID-19 response. Training of surveillance officers was needed urgently to fill the gap in the workforce needed. Subject-matter experts from the United States and Ethiopia developed applicable training modules including background on severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), contact investigation, and communications. The training modules were delivered live in real-time via web-based virtual presentation. Seventy-seven health surveillance officers were hired, trained, and deployed in two weeks to assist with surveillance activities in Ethiopia. Electronic capacity building is needed in order to improve Web-based training in resource-limited settings where internet access is limited or unreliable. Web-based synchronously delivered course was an effective platform for COVID-19 surveillance training. However, strengthening public and private information technology capacity, literacy, and internet availability will improve Web-based education platforms in resource-limited countries.


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eISSN: 1937-8688