Work Environment and Effective Library Service Delivery among Library Personnel in Universities in Southwest, Nigeria

Abstract

This study investigated work environment and effective library service delivery among library personnel in university libraries Southwest,  Nigeria. library personnel were the major population of the study. The study covered 12 selected Nigerian university libraries and  questionnaire was used for the data collection. The questionnaire was divided into two sections. Findings from the study revealed that work environment was found to play a vital role in the effective library service delivery of library personnel, secondly,some of the  challenges to effective library service delivery includes, inadequate budget for ICT gadgets, unavoidable software and hardware that  could facilitate prompt and timely information service delivery, shortage of fund to attend training, capacity buildings, and others. The  following recommended were provided that University management should provide conducive and serene working environment in which  library personnel will be able to deliver effective library services and University management should increase their budgetary  allocation to the libraries for library personnel to be able to provide effective library service delivery to users.