Technology Preparedness, Adoption and Use of Instant Messengers for Emergency Remote Learning among Postgraduate Students in University of Ibadan, Nigeria

Abstract

The rapid integration of technology has transformed remote learning, especially during emergencies. This study explores the technology  preparedness and adoption of instant messaging platforms among postgraduate students at the University of Ibadan. Using a  descriptive, correlational survey design, data was collected through an online questionnaire distributed to all postgraduate students. The  questionnaire included sections on Technology Preparedness (TPS), Technology Adoption (TAS), and Instant Messengers Use (IMU). The  results showed that 76.2% of respondents were in the 20-30 age range, indicating a tech-savvy demographic. WhatsApp, Telegram, and  Zoom were the preferred platforms, while Skype, Google Meets, Microsoft Teams, and Slack were less favored. The study also found that  digital literacy, device access, and internet connectivity were critical for the adoption of instant messengers for remote learning. A  positive relationship between technology preparedness and adoption was observed, suggesting that as technology literacy and adoption  increased, so did the use of instant messengers. However, challenges such as poor internet connectivity and high data costs were  barriers to smooth adoption. The study recommends improving campus internet infrastructure, offering free WiFi, and conducting  awareness campaigns to encourage the use of instant messengers for academic purposes. Despite limitations such as reliance on self- reported data, the findings provide valuable insights for educational institutions aiming to enhance technology integration in remote  learning, ensuring an inclusive and dynamic learning experience.