Awareness and adoption of artificial intelligence for effective service delivery in academic libraries in Kwara State, Nigeria

Abstract

Artificial intelligence (AI) is one of the important emerging trends in information technology and is slowly being implemented in academic libraries in Kwara state, Nigeria. The researchers presented a brief strengths, weaknesses, opportunities and challenges of the application of AI in libraries. This study also explored the different artificial intelligence (AI) applications used in academic libraries and the key factors and impediments related to their implementation. The author applied quantitative research methods in the form of a questionnaire, using both open and closed questions. A total of 100 valid questionnaires were received from academic librarians and university Librarians. The sample data were collected in the five selected libraries therefore, the data may only represent the views academic librarians on AI applications. The results of this study may not apply to librarians worldwide; however, they may provide a useful reference. The results revealed the top four AI applications that libraries would most likely implement in the near future.