Maintenance Culture and Practices of Government Staff Housing Units in Longido District, Arusha-Tanzania

Abstract

This study investigates the maintenance culture
and practices of government staff housing units
in Longido District, focusing on the Namanga
Border area. The study employs a descriptive
research design, utilizing both qualitative and
quantitative data gathered through structured
questionnaires and interviews with government
staff, maintenance personnel, and officials. Key
findings revealed that most residents lack
familiarity with maintenance policies, which
limits their engagement in upkeep activities.
Additionally, the majority perceive current
maintenance protocols as ineffective, citing
delayed responses and lack of preventive
measures. Chronic underfunding further
exacerbates these challenges, as budget
allocations consistently fall short of requests,
leaving essential repairs and proactive
maintenance measures unaddressed. The study
underscores the importance of a well-rounded
maintenance framework that includes policy
awareness, adequate funding, and effective
procedural practices. Key recommendations
include improving policy awareness, revising
maintenance protocols to prioritize regular
inspections and preventive measures, aligning
budgets with actual needs, and incorporating
resident feedback. By fostering a proactive
maintenance culture, these measures aim to
enhance living conditions for government staff
and protect public investments in housing
assets.