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Electronic Governance and Service Delivery in Abia State University Uturu Nigeria – The nexus: Interrogating the Praxis and prospects
Abstract
The study interrogates the nexus between electronic
governance and improved performance in Abia
State University Uturu.. The study adopted sample
survey research design, while tables, mean and
regression analysis were used as analytical
technique for the study. The study revealed among
others that electronic administration has
significant effect on the performance of Abia State
University, electronic registration significantly
effects academic excellence of Abia State
University and electronic administration has
significant effect on the performance of Abia State
University. The study recommends that Abia State
University should improve on the current ICT
infrastructure and strategy, and continue to
improve on its internet access and digital divide
among staff in order to continue achieving their
organizational goals which will engender
sustainability. Given the strategic role of ICT in the
21st century administration, Abia State University
should continue to expand windows of
opportunities that ICT provides in its drive to
further enhance employees’ performance (by
acquiring new skills, knowledge and abilities) that
will invariably improve workers’ performance and
organizational success.