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Organizational Citizenship Behaviour and Job Performance of Agro-Faculties in Two Universities Offering Agriculture: Does Emotional Intelligence Matter
Abstract
The achievement of success in the workplace and the employees' level of job performance are largely determined by the ability to manage the emotions of oneself and others. This study assessed the effects of Organizational Citizenship Behaviour (OCB) and Emotional Intelligence (EI) on agro-faculties' job performance in Federal University of Agriculture, Abeokuta (FUNAAB) and University of Ibadan (UI) South-west Nigeria. Multistage sampling procedure was used to select 110 agro-faculties for the study. Primary data were obtained using a structured questionnaire and analysed using frequency counts, percentages, mean, and regression analysis. Results indicate that the mean age of the respondent was 44 years, 95.5% were married and the mean years of experience and monthly income as 10 years and N300,000 respectively. Majority (98.2%) of the respondents noted that they had learned a lot about themselves through their feelings and emotions, while 93.6% of agro-faculty engaged in self study in order to increase the quality of workout. In addition, majority (99.1%) of the respondents noted that they feel encouraged to come up with new and better ways of doing their job, while 90.9% agreed that they enjoyed their work, while 91.8% sees problems as challenges rather than obstacles. The regression result revealed a significant association between the emotional intelligence of the respondents (t=5.60, p<0.05) and their job performance. It was concluded that most of the agro-faculties had high emotional intelligence; hence, they can control their emotions and feelings. Based on this, the study recommends that continuous training and re-orientation and formal sensitization workshop be organized to improve employees' OCB.