Assessment of Prof. Ben Nwabueze's Reference Library, Federal College of Education (Technical), Umunze, Anambra State

Abstract

This research work is on Assessment of Prof. Ben Nwabueze's Reference Library, Federal College of Education (Technical), Umunze, Anambra State.  Three research questions guided the study. A sample of 349 library users was used. Questionnaire was administered as instrument for data collection. Mean and z-test were used for the data analysis and 3.5 served as decision rule for mean. The major findings of the study revealed that librarians with at least a bachelor degree in Library and Information Science are better reference librarians, funds should also be provided in the reference section by the parent organization and, reference librarians should  avoid lackadaisical attitude so that they can provide effective and efficient reference services to their users. The following recommendations are presented: professionally trained reference librarian  with at least degree qualification should be employed to manage the reference section, reference sections should be adequately funded and finally,
librarians should be courteous and polite to users and should always be willing to render services to their users at the right time, in the right form and formats.

Keywords: Reference services; Reference sections , Libraries , Libraries and Information Resources.