Building standards in Algeria Between the anvil of Total Quality Management and the hammer of environmental performance

Abstract

The objective of this study is to find out the extent to which the Real Estate Promotion and Management Authority complies with the standards of overall quality management in the construction sector in a way that contributes to a competitive advantage that works to satisfy the customer and makes the Board of Promotion an environmentally friendly diwan. With a sample of 53 individuals analysed using SPSS 20th Edition, it was found that, despite the diwan's commitment to applying overall quality management standards, performance remains in a competitive environment that only recognizes the best.