A Longitudinal Analysis of Changing Job Quality and Worker Satisfaction in Israel

Abstract

Prior research has indicated that the nature of work has changed dramatically in recent years in response to economic shifts and an increasingly global economy. This study used non-panel longitudinal data from the International Social Survey Program (Work Orientations I and II: 1989 and 1997—survey questions on job characteristics and job quality) to examine the changing job quality and job satisfaction determinants in Israel, while exploring the country contextual and cultural shifts that impacted this change. Descriptive statistics and regression analysis show that there were many significant changes in the intrinsic and extrinsic job characteristics and perceived job satisfaction of Israeli workers from 1989 to 1997. The study found workers’ job satisfaction impacting firm performance and workers’ well-being. The results affirm the need for firms to be cognizant of differences and unique challenges facing Israeli workers and thus tailor their management philosophy and policies to create an organizational environment mutually beneficial to the firm and the employees.

Key words: Job Satisfaction, Work Quality