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Published:
Oct 4, 2022Keywords:
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Assessing Job Satisfaction of Public Universities in Ghana: A Case Study of KNUST
Abstract
Job satisfaction affects employee performance. Still, the level of job satisfaction of various categories of staff within an organisation, its motivation factors and implications on the management of human resources demand an in-depth study to uncover issues that have not been adequately addressed. This paper probes into these factors affecting job satisfaction of various categories of staff at KNUST to improve job satisfaction and work performance. The study adopted the quantitative approach to research, using stratified and simple random sampling techniques to collect data and SPSS to analyse the data. The study revealed a significant statistical relationship between the category of staff and the level of job satisfaction.
It was also found that the factor which mainly contributes to job satisfaction of junior staff is anachievement. For senior staff, it is relationships, while for senior members, it is the work itself. The study further revealed that improving teaching and working conditions is the preferred way of improving job satisfaction. The study, therefore, recommends placement of emphasis on the provision of a congenial environment and the requisite tools and facilities, among others, to improve the job satisfaction of staff
