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Published:
Nov 19, 2014DOI:
10.4314/just.v34i1.5Keywords:
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Competency-based evaluation of project managers’ performance in mass house building projects in Ghana – the fuzzy set theory approach
Abstract
A fuzzy-based method for assessing the performance level of a Project Manager (PM) at the construction phase of Mass House Building Projects (MHBPs) is presented. Based on seven key competencies previously developed for the Ghanaian housing industry, structured interviews involving a leading Ghanaian property developer was undertaken to explore the Measured Indicators (MIs) of the Key Competency Factors (KCFs) in evaluating the performance of PMs at the construction phase of MHBPs. Using a set of linguistic expressions and the Fuzzy Competency Rating approach, the performance levels of practicing PMs were assessed based on the empirical results extracted from the interview transcripts. The study provides insight into the sub-themes to the seven key competencies that engender superior performance in MHBPs, and provides evidence to suggest that the performance of PMs in Ghana is in need of improvement to bring it to acceptable levels of excellence.
Keywords: Project Manager, Performance, Mass House Building Projects, Fuzzy, Competency
