Archives and records management strategies to support academic service delivery at the Universities of Witwatersrand and Universities of Venda

Abstract

The purpose of this study was to investigate the alignment of archives and records management processes with the overall university management strategy. The South African universities’ strategies are not aligned with records management processes. A qualitative method was used to collect data from the source points through purposeful sampling. At both universities of Venda and Witwatersrand, the study revealed that records management is not align aligned with the university's broad strategy. The findings have practical implications for academic service delivery, governance, compliance and risk exposure. Other related institutions can also use the findings as a reference point in planning the implementation of similar studies.