The management of personnel records for accountability, good governance and protection of human rights at the National University of Science and Technology in Zimbabwe

Abstract

The article gives an empirical assessment of how personnel records are managed at the National University of Science and Technology (NUST) to facilitate administration and protection of individual employee’s rights. The study employed the descriptive survey method and triangulation of both qualitative and quantitative methods of data collection. Data were collected through interviews, observations and content analysis of the university reports. The major findings were that NUST does not retire employee records to a Records Centre; records of those who have since departed/retired are kept in boxes in a strong room, NUST is fast running short of filing space, and there is restriction of access to employee records. To improve on the management of employee records that continue to increase and are voluminous, NUST needs to establish a university records centre and retire records to an offsite records centre.