Analysis of The Impact of E=Office System on Organizational Performanceo of Commercial Banks in Delta State Nigeria

Abstract

The main objective of this study was to examine the
analysis of the impact of E-office system on
organizational performance of Commercial Banks in
Delta State, Nigeria. The study was anchored on
Resource based theory. A cross-Sectional survey
research design was used. Five Commercial Banks
operating in Delta State namely First Bank, Zenith
Bank, Guaranty trust Bank, Unity Bank and Access
Bank with a population of study of forty (40) top and
middle level staff of state. However, only thirty-eight
(38) of the respondents contributed to the study. The
primary data of the study was collected through a well
structured questionnaire administered to the
respondents. The hypotheses formulated were tested
sing the spearmen Rank correlation co-efficient with
the aid of the SPSS. The findings of the study revealed
that E-office system has a significant impact in
controlling employee performance and record
management of commercial Banks in Delta State,
Nigeria. The study concludes that e-office system has
significant positive effect on organizational
performance. The study recommend that management
of commercial banks should effectively invest in
technical training and capacity building for their staff,
allocation of sufficient budget for installing modern
and reliable ICT facilities and infrastructures which
will assist the institution to adequately implement the
e-office modern technology, and lastly provision of a
reliable and adequate power supply.