Effect of performance appraisal on employee performance in selected ministries in Enugu State Civil Service

Abstract

Performance appraisal is a regular or systematic evaluation of the performance of an employee on his current job thereby advancing productivity. Therefore, the broad objective of this study was to investigate how performance appraisal can improve the performance of employees in some selected ministries in Enugu State Civil Service between the years 2015-2022. The Specific objectives of the Study were to: Examine the impact of performance appraisal on employee productivity; Explore the effect of performance appraisal on employee competence; and Examine the impact of performance appraisal on employee workload delivery. Three null hypotheses, aligned with the objectives, were formulated to guide the study. The descriptive research design and survey method of data collection were adopted. The population of the study consists of the 755 staff of the three selected ministries in Enugu state civil service, namely: Office of the Head of Service, Civil Service Commission and Ministry of Lands and Housing from the Enugu State Civil Service located at the State Secretariat Enugu. The instrument for data collection was a structured questionnaire administered to the 261 respondents. Mean statistics were used to present the data descriptively using frequency tables displaying the mean score. The three hypotheses were tested using Linear Regression. The result indicates that performance appraisal significantly influences employee productivity, employee competence, and employee workload delivery. Therefore, the study recommends that management of public offices should create channels for employee feedback, conducting training and retraining periodically.