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ICT adoption and employee performance in drug manufacturing companies in Enugu State


Nancy C. Agha
Chinyere Ndukwe

Abstract

The study examined the effect of Information and communication Technology on employees' performance in drug manufacturing companies in Nigeria with a focus on selected drug manufacturing industries in Enugu state. Three drug manufacturing Companies in Enugu were randomly selected for this study namely; Juhel Nigeria plc. A.C. drugs Ltd and MedNuel Pharmaceutical Company. The research is aimed at finding out the impact of ICT, ICT tools, and the main benefits that drug manufacturing companies can accrue from the application of ICT to the management of its employees. The research method adopted for the study was the survey research method. Hypotheses were tested using the chi-square statistical tool. The findings revealed that the use of ICT has significant positive effect on employees' commitment in the studied organisations X2 (4, n = 192) = 234.81, P = 0.05; there was significant positive effect of ICT on average time for completion of work in the organisations studied X2 (4, n ~ 192) = 245.55, P = 0.05; the use of ICT has significant positive effect on employees' effectiveness in these three organisations. X2 (4, n = 192) = 116,80; P = 0.05 and the use of ICT has significant positive effect on employees’ efficiency in the three organisations; X2 (4, n = 192) = 45.13 P = 0.05. The study concluded 'that the use of ICT had significant positive effect on employeesperformance and it was recommended that management of the companies should improve the commitment of their workers by providing them with the necessary ICT tools needed to carry out their duties, they should give attention to the time of completion of the tasks given to them, improve the performance of their employees by training and re-training them on the use of ICT in the discharge of their duties.


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eISSN: 2814-1091