Priority Queuing Models For Emergency Cases In Hospitals

Abstract

Two priority queuing models have been identified as appropriate for emergency cases in University of Uyo Teaching Hospital in Nigeria. These are the preemptive priority model which treats patients on a FCFS basis and the nonpreemptive priority model which treats patients in the priority class. The arrival process of patients follows Poisson process with exponential interarrival time. Also, the service time distribution has been shown to follow exponential distribution. Performance measures of the queue models have also been obtained.

Keywords: Priority Queuing Models, Preemptive Model, Nonpreemtive Model, Emergency Cases, FCFS