Knowledge management practices in western Algerian universities: The use of digital tools, Microsoft TEAMS and MOODLE platform. .MOODLE ومنصة Microsoft TEAMS, ممارسات إدارة المعرفة في الجامعات الجزائرية الغربية, استخدام الأدوات الرقمية

Abstract

The aim of this article is to examine the level of awareness and use of Digital tools, Microsoft TEAMS and MOODLE in knowledge management practices in Algerian Western universities. The study is guided by three (3) objectives: to identify Digital tools, Microsoft TEAMS and MOODLE platform used in knowledge management (KM) practices; ascertain areas of knowledge management practices where Digital tools, Microsoft TEAMS and MOODLE are applied and identify challenges associated with integrating them into knowledge management practices in university with reference to Western Algeria. Data for the study was generated through questionnaires that were administered to students and instructors. Findings revealed that knowledge management (KM) are practiced in the surveyed universities. The most predominant form of KM is knowledge organization (97.6%), followed by knowledge dissemination (92.6%). Most university students and instructors in the Algerian Western universities surveyed are yet to appreciate and integrate Microsoft TEAMS and MOODLE into knowledge management practices. Low bandwidth/slow internet connectivity, inadequate power supply and availability of too many tools to learn among others are the major factors affecting the use of Digital tools, Microsoft TEAMS and MOODLE in knowledge management in the surveyed universities. This paper concludes that knowledge management is an evolving phenomenon in the information and knowledge industry.