Managing projects in a digital government

Abstract

The process of developing a new system in a Digital Government is a kind of planned transformational change. The digital government projects management ensures the application of information technology knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints. This paper unveils the level of risks inherent in digital government projects and proffers solutions to them. As a consequence of these inherent risks in digital project implementation, there are very high failure rates among digital government applications and government process reengineering projects. Projects related to mergers and acquisitions have similar failure rate. Critical Success Factors (CSFs) and Enterprise analysis methodologies were employed to reduce the inherent risks. These effective management and technical support are required for the success of large-scale government projects. All digital government projects supported with these methodologies are completed on time, on budget, and with all features and functions originally specified.

Keywords: Digital Government, System Development, Project Management, Project Risk, Gantt and PERT charts