Adoption of contemporary technology for effective service delivery by librarians in university libraries in Edo and Delta States of Nigeria

Abstract

This study investigated the adoption of contemporary technologies and their impact on service delivery effectiveness in university libraries in Edo and Delta States, Nigeria. A simple random sampling procedure was used to select a total of 191 respondents that was used for the study. Data for the study were analysed using mean score of a 4-point Likert type scale and Pearsons Correlation analysis. Findings revealed that while the adoption of technologies had enhanced access to resources, streamlined cataloguing, and improved user experience, significant challenges such as funding limitations, skill gaps, and resistance to change persisted. The Pearson Correlation coefficients indicated a positive and significant relationship between technology adoption and service effectiveness, with coefficients of 0.535 for Edo State and 0.706 for Delta State, both significant at the 5% and 1% levels, respectively. The study concluded that increased investment in technological infrastructure and professional training was essential to overcome existing barriers and maximize the benefits of contemporary technologies in university libraries. These measures were crucial for enhancing service delivery and supporting academic progress in the region.