Advocating For the Formulation and Implementation of Social Media Policy for Information Service Delivery (ISD) in Nigerian Academic Libraries

Abstract

The paper advocates the need for the formulation and implementation of social media policy by academic libraries in Nigeria. The paper  explains that use of social media as tool for service delivery has become imperative in academic libraries. However, observations have  shown that most libraries are using social media tools without having a proper guidance. The paper explains that social media tools such  as wechat, linkedIn, facebook, twitter and blogs have different functions and role to play in the provision of information service delivery  as well as different purposes. The paper posits that though in academic libraries in Nigeria, these social media are found to be used  interchangeably without the consideration on their functions due to lack of policy guidance. It is based on this premise that the paper  seeks to advocate the need for a social media policy for enhancing ISD by identifying imminent challenges associated with the use of  social media in academic libraries in Nigeria with the view of recommending a proposed framework for policy formulation and  implementation strategies.