Determinants of Knowledge and Use of Information Communication Technology at Eco-destinations in Old Oyo National Park, Ikogosi Warm Spring Resort and Lacampagne Tropicana in Nigeria

Abstract

Information Communication Technology has become significant to the development and growth of modern tourism. This study aimed to examine the knowledge and use of information and communication at Old Oyo National Park, Ikogosi Warm Spring Resort and Lacampagne Tropicana by using structured questionnaire directed at fifty percent of the total members of staff at the sites. Data indicated that majority of the staff at Old Oyo National Park (82.9%), Ikogosi Warm Spring Resort (95%) and Lacampagne Tropicana (88.9%) were knowledgeable about the use of information and communication technology especially the use of internet and social media. The staff were also a little competent with the use of Information and Communication Technology at Old Oyo National Park (45.7%), Ikogosi Warm Spring Resort (50%) and Lacampagne Tropicana staff (44.4%). Furthermore, the socio-demographic characteristics of the staff has a significant relationship with their knowledge on the existence of Information Communication Technology at the sites. The management need to organize proper trainings for the staff on the use of Information and Communication Technology so as to improve satisfaction of tourists.