Management of crisis of COVID-19 by the council for regulation of Engineering in Nigeria (COREN) Benin City, using six sigma project management approach

Abstract

Effective project management style is extremely important for managing crisis and this strongly contributes to the success of an organization such as COREN. The objective of this study is to assess the management crisis of COVID- 19 by the council for regulation of Engineering in Nigeria (COREN) Benin City, Nigeria using six sigma project management approach with the triangulation design of two phases, Phase 1 using quantitative analysis, descriptive statistics while phase 2 used the qualitative analysis. Final results collected from the merger of phase 1 and phase 2 showed a T-test value of -37.523 at P value significant of 0.000 obtained for understanding project management as it relates to crisis management during times of extraordinary crisis in the model and was less than 5% level of significance indicating that there is a significant relationship between Understanding project management as it relates to crisis management to aid organizations in working effectively during times of extraordinary crisis. Process performance was improved to address the root cause of poor crisis management using six sigma styles with 68 % strongly agreeing that proper planning will provide an efficient medium. A one sample T test result of -42.547, with a 95% confidence interval of the difference at a lower value of -1.99 and an upper value of -1.81, showed that the model is reliable with absence of serial auto correlation. A standard deviation of 0.309 showed that 1% increase in proper understanding of project management styles (six sigma) activities results in 30.9% decrease in crisis such as COVID19. Hence using the six sigma style of managing extraordinary crisis has proved to sustain managing crisis and strongly contributes to the success of organizations such as COREN.