Abstract
This paper focuses on the challenges facing South African libraries, archives and museums, collectively referred to as cultural heritage institutions, in providing online information resources in a rapidly changing digital information environment. The cost of providing and sustaining new technical infrastructures, development and transfer of digital skills whilst ensuring continued public roles in supporting a public service mission and protecting the rights and identities of individuals are issues that require consideration in moving forward to meet the digital challenge.
Innovation Vol. 30 2005: 21-31