Alumni access policies in public university libraries

Abstract

This paper explores the current library access policies for alumni at a public university system using document analysis, observations and interviews. We found that alumni are specifically addressed in only two library access policies, and
borrowing privileges through cards, on-site access and restricted access to electronic resources are common elements in the policies for community users. There are opportunities to expand and standardize services, and we recommend
addressing alumni in policies as a separate user group.

Keywords: Library services, information access – alumni, university library services, public university libraries, university library policy.