Article Sidebar
Published:
Aug 6, 2024Keywords:
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
It is our policy to publish all articles in the IJHHR as open access under the Creative Commons CC-BY license (the current version is CC-BY, version 4.0). This means that the author(s) retain copyright, but the article may be downloaded, distributed, and adapted for commercial or noncommercial purposes, provided appropriate attribution is provided to the original author. By submitting their article, the author(s) grant IJHHR publisher permission to publish, including displaying, storing, copying, and reusing their content. The CC-BY Creative Commons attribution license ensures that any individual can freely use the publication as long as they give proper and appropriate credit to the author(s) and cite the IJHHR publisher as the original source. Third-party materials that contain a copyright notice to prevent the copying of the material are not covered by the CC-BY Creative Commons attribution license. The author(s) must comply with any third-party copyright notices attached to the third-party content, except if the third-party content is also under the terms of the Creative Commons attribution license, or another license with an equally permissive term.
Main Article Content
Undergraduates’ satisfaction of online food and beverage services amidst financial distress in Nnewi Urban, Anambra State, Nigeria
Abstract
This study determined undergraduates’ satisfaction of online food and beverage services amidst financial distress in Nnewi urban, Anambra State, Nigeria. Descriptive survey research design was used by the study. Population consisted of 3,509 students. Sample size was 35. Questionnaire was the instrument used for data collection. Data was analyzed using mean and standard deviation. Findings revealed that different types of food and beverage products were purchased online. The problems undergraduates face in online food and beverage services included delayed delivery, use of artificial food colouring and fear of food contamination. Strategies for enhancing students’ satisfaction of online purchases included timely delivery of products ordered and appropriate delivery mechanism. Findings also showed that the ways online food and beverage purchases can influence undergraduate’s finances included high cost of online food products, additional cost for delivery among others. Among recommendations made was that online food vendors should ensure that food products delivered are same with products ordered by customers in order to enhance customer satisfaction.
