Job satisfaction among employees of Kano Zoological Garden, Kano, Nigeria

Abstract

Job satisfaction leads to ensuring that a higher productivity is derived from all employees within an organization. However, in order to  create an environment for employee satisfaction, it is vitally important to know which factors most affect workers satisfaction, hence this study assessed job satisfaction among employee of Kano Zoological Garden, Kano, Nigeria in order to ascertain human resources needed for the competitive performance of the organization with personal observation and interview of forty-four (44) employees of the zoo through semi-structured questionnaire. Findings revealed that the study area is male dominating with 81.81% whose majority (81.83%) with post-secondary school qualifications had work for more than ten years. 79.54% employees of the organization are satisfied with the current working conditions in the study area, hence majority (81.30%) showed enthusiasm towards the nature of their work. 76.30% respondents agreed that the organization had created and practiced a fair, equitable and satisfactory promotion system, 74.20% are of the opinion that relationships with their superiors are healthy while 69.09% agrees that there were regular training and development opportunities to help improve their capacities and recognition for outstanding performance. Also, the 68.18% respondents that acknowledged having satisfactory relationship with their co-workers, thus increasing job satisfaction while 64.59% of respondents agreed that current salary wages structure is satisfactory when compared to other state government agencies. Three major determinants (working conditions, remuneration and promotion) were responsible for employee job satisfaction. However, remuneration had the highest effect on employee job satisfaction though; the organization still faced major challenges of inadequate working equipment, funding and relevance training for workers.