Assessing Organizational Capability of a Voluntary Organization that Provides Capacity Building Interventions to Socioeconomic Problem: Developing Country Context

Abstract

Many organizations are now involved in community capacity building-CCB through a voluntary organization (NGO) in order to empower their respective host communities and to complement government’s efforts in dealing with specific socioeconomic problem facing them. These organizations attached their involvement in CCB as part of their corporate social responsibility-CSR contributions to the society. These NGOs serve as capacity building providers. The major concern is that these NGOs do not have a framework in place to assess their own organizational capability in relations to the capacity building interventions-CBIs provided to the community for dealing with their respective problems. Many studies carried out on organizational capability focused on profit-making organizations and were not meant for voluntary organizations, because most of these studies view organizational capability from competitive advantage position. This paper intends to fill a gap by contributing to the development of theory on the assessment of organizational capability of a voluntary organization from a developing country context. This paper developed organizational capability assessment framework that can be used as a benchmark by any capacity building providers through modification of Hawe, et al.’s (1997) model on capacity building. The assessment index and their respective indicators were thoroughly examined in this paper.

Key words: community capacity building, capacity building providers, organizational capability, capacity building interventions, voluntary organizations