Factors Influencing Electronic Medical Record Systems Success in Selected Tertiary Healthcare Facilities in South-West, Nigeria

Abstract

Survey research design of the correlational type was employed for this study using stratified random sampling to select two hundred and forty-five (245) respondents. The research instrument which was a structured questionnaire was tagged Adoption Factors and Usage Evaluation of Electronic medical record systems System Success. A total of 222 copies research questionnaire were filled and returned. A statistical package for social science application was used in analysing the results of the research using Pearson Product Moment Correlation Coefficient for hypotheses one and two, and multiple regression analysis for the hypotheses three and four. The result from the study revealed that there was a positive significant correlation between adoption factors and EMRS systems’ success (r= 0.440) and there was a strong positive correlation between usage evaluation and system success of EMRS in the two healthcare facilities (r= 0.618). More so, findings showed that adoption factors jointly and significantly affect EMRS system success with coefficient of 0.648, and a multiple R square of 0.420. And there was also a relative contribution of adoption factors (β = 0.215) and usage evaluation (0.526) on EMRS success. The study concludes that electronic medical record systems have become a standard for every healthcare facility for improvement in the efficiency and profitability of the organisations. The study therefore recommends that, all healthcare facilities in Nigeria should adopt the electronic medical record systems, and all healthcare providers should be given thorough training on the use of EMRS.