Knowledge Management Strategies and Profitability of Selected Deposit Money Banks in Nigeria

Abstract

This study examines the knowledge management strategies on profitability of selected deposit money banks in Nigeria. The study employed the survey research design. The population was 2,405 management staff of the selected deposit money banks in Nigeria. The sample size of 481 was determined using Krejcie and Morgan table. Multi-stage sampling was used to select the respondents. A validated questionnaire was used for data collection. The result revealed that knowledge management strategies had significant influence on the profitability (Adj.R2 = 0.520, F(2, 429) = 234.452, p < 0.05) in the selected deposit money banks in Nigeria. The study concludes that knowledge management strategies contributed to profitability of deposit money banks in Nigeria. The study recommends that person-to-person transfer of knowledge should be improved on. Finally, the Central Bank of Nigeria should formulate a policy to establish knowledge management in the deposit money banks.

Keywords:  Deposit money banks, Profitability, Knowledge management strategies, Knowledge management