Job Satisfaction among Library Personnel in Public Universities in South-West Nigeria

Abstract

Job satisfaction is an indispensable factor for the success of every organization. It is a general concern to both employers and employees in organizations including universities libraries in Nigeria. Lack of job satisfaction could lead to poor service delivery in university libraries. Therefore, this study investigated job satisfaction among library personnel in public universities in South-West, Nigeria. The study was based on Herzberg two-factor theory. The dimensions of job satisfaction that the study covered included salary, job security, supervision, relationship with co-workers, promotion and work itself. Survey research design was adopted for the study. Data was collected through a structured questionnaire from the professional and paraprofessional staff in university libraries in South-West, Nigeria. As a result of the manageable size of the library personnel, total enumeration was used. Thus, the population was made up of 346 professionals and paraprofessionals staff from the federal and state universities. A response rate of 76.6 was obtained. The collected data was analyzed using descriptive statistics such as mean and standard deviation. Findings revealed that the level of job satisfaction of the respondents was high. Contributing to this was satisfaction with job security, relationship with co-workers, work itself and recognition. The results also revealed although the level of job satisfaction of the respondents was high, they were not satisfied with their salary. Out of all the dimensions of job satisfaction, satisfaction with salary had the lowest mean. Thus, the study recommends that the problem of low salary should be tackled in order to improve the level of satisfaction with salary among library personnel.

Keywords: Job Satisfaction, Library Personnel, Public Universities, South-West, Nigeria