Personnel issues in academic libraries in Cross River State, South-South, Nigeria

Abstract

This paper assesses personnel issues in academic libraries in Cross River State in South-south, Nigeria. The paper highlights the importance of personnel in Nigerian academic libraries. It further identifies personnel issues and impacts of such issues in academic libraries. The methodology adopted for the study was a survey research design and total enumeration to cover the 56 personnel in three academic libraries involved in the study. The instrument used for gathering data is questionnaire. The data were analyzed using descriptive statistics such as tables and percentages. The paper concludes that, a well-managed organization views personnel as the root source of quality and productivity gains. Enhanced job performance cannot take place in the absence of personnel motivation, promotion, favorable work environment with the integration of ICT in library services, personnel development/training, especially in this ICT age. Job stress should not be overlooked because work stress could affect the health and well-being of personnel. Recommendations were made for improved service delivery by personnel in academic libraries.

Keywords: Academic Libraries, Cross River State, Nigeria, Personnel, South-south