Students’ Satisfaction with Utilization of Electronic Information Resources in Rivers State University for National Digital Development

Abstract

This study investigated student’s satisfaction in the utilization of Electronic Information Resources in Rivers State University for National Digital Development. The study adopted a survey research design and the population of the study consisted of 6,344 students. A total of 450 registered students constitute the sample of the study. A structured questionnaire was the instrument for data collection, titled Students satisfaction in the utilization of Electronic Information Resources (SSUEIRS). The reliability of SSUEIR was established using Cronbach Alfa method to obtain an index of 0.87.The mean and standard deviation were used to analyze the data collected while regression analysis was used to test the hypothesis at 0.05 level of significance.. The overall mean rating of the respondents over satisfaction of EIR was low. The regression shows that the mean difference between the male and female students over satisfaction in the utilization of EIRs was not statistically significant at .05 alpha level (t=.000, df =390, p > .05) and there is no significant difference in the satisfaction of students over utilization based on age (t=.011, df=390, p>.05). The study recommended that departments should be adequately equipped with modern ICT facilities and more skillful staff be employed.

Keywords: Satisfaction, Electronic Information Resources, Digital development.