Application of information and communication technology facilities in technical services operations at Bayero University library, Nigeria

Abstract

This paper examines the application of Information and Communication Technology (ICT) facilities to technical service operations of Bayero University Library, Kano. Qualitative research method was adopted for the purpose of the study. The population for the study comprised of the eleven (11) staff members of the technical service unit of the library, while the head of the unit was sampled to respond to the interview questions posed. The study revealed that ICT facilities that were used in the technical service unit of the library were computers, printers, mobile phones, Virtual Library Software, internet, cataloguing and classification tools such as Online Computer Library Center (OCLC) and Library of Congress Online Catalog. Findings also revealed that inadequate training of staff on ICT application to technical services; poor electricity supply and insufficient fund were some of the challenges plaguing the application of ICT facilities to technical unit of the library. The study recommends that there should be adequate straining of staff, provision of sufficient funds and constant supply of electricity among others to boost ICT application in the technical service unit of the library.

Keywords: ICT facilities, Technical service, Bayero University Library