The relevance of communication skills to library services

Abstract

This discourse is woven round a basic fact of life today: a world that is propelled by the quest for knowledge that is dependent on information-information for service. Librarianship that is service oriented thrives on communication with clientele from all works of life. This work therefore discusses the importance, and the need for librarians to possess adequate skills for the achievement of the overall goal of the library which is efficient and effective service delivery-in this case service delivery which is hinged on effective communication skills. To discharge that onerous duty to member of any given community, communication becomes handy as the raw material for information. Not just communication, but ability to skillfully; with patience based on the understanding that one is serving a multifaceted audience of the good, the bad and the very nasty. So this study in it’s entirely concludes that communication skill is relevant to information delivery through library services.

Keywords: Communication skills, Library Service, Services Delivery, Information