Perceived workplace victimization and job role ambiguity as correlates of burnout syndrome among employees of manufacturing companies in Ogun State, Nigeria

Abstract

This study examined the influence of workplace victimization and role ambiguity on burnout among employees of manufacturing companies in Ogun State, Nigeria. The study investigated the relationship between workplace victimization, role ambiguity and burnout syndrome. It examined the influence of job level on the report of burnout and the interaction effect of victimization and role ambiguity on burnout. It also investigated the influence of gender on burnout. A total of 421(F=149 and M=272) participants were selected using convenience sampling from seven manufacturing companies in Ogun State, Nigeria. A battery of psychological tests consisting of Job Role Ambiguity test, Victimization Behavior in the Workplace test and Maslach Burnout Inventory (MBI) were used in the study. Using correlation analysis, findings showed that workplace victimization has a significant positive relationship with burnout (r =.328, p< 0.05) while role ambiguity did not (r = -0.77, p>.0.05). A test of difference in the experience of burnout between groups showed that both genders (t (419) = -101, p = 0.057) and job level (t (228) = -1.18, p = 0.057) had no significant differences. Also, using one-way ANOVA, it was confirmed that workplace victimization and role ambiguity had interaction effect on burnout F (1, 165) = 1.413, p = .011). Results were discussed and recommendations made.